Due to the nature of my products all sales are final. ANY RETURNS OR CANCELLATIONS WILL BE GIVEN STORE CREDIT ONLY. I will not accept returned merchandise that appears worn or dirty.
If you have questions about a return/exchange, please Contact Me with your order number and details about the product you would like to return/exchange.
Please be sure to carefully review your cart and the item description before placing your order.
As a valued customer, I want you to know that I am dedicated to making sure you have a great shopping experience. If you discover an issue with the item(s) you have received, please Contact Me right away.
LOST or STOLEN Packages
You must file a claim with the shipping carrier if your package has been confirmed as delivered and you did not receive it. I am not responsible for any lost or stolen packages.
Once you file a claim with the carrier, investigation with the carrier on your route generally takes place to determine if the package was accidentally delivered to an incorrect address, which is more than likely the case.
I highly recommend that you select "signature required" if you have a history of missing packages that way a person at your address must sign and collect your package eliminating the possibility of it being lost or stolen. If you decide to file a claim through Paypal your tracking number is automatically uploaded to provide you with your tracking details.
I am willing to assist you with filing the claim and will remain attentive during the investigation process. I will only resend or refund when the carrier confirms that the package was indeed lost during transit. I will not resend or refund for any packages that states "delivered" in mailbox/porch/reception etc.
I can ship to virtually any address in the United States. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, I will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping option you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items I sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies I use, all weights will be rounded up to the next full pound.